UI/UX DesignFintech2024

Fintech App UI/UX Design

QuickPay Finance · 98% user satisfaction score and 40% reduction in support tickets after UX overhaul.

98%

User Satisfaction

+68pts NPS

4.7★

Play Store Rating

from 2.8★

−40%

Support Tickets

−40%

🎨

Fintech App UI/UX Design

❓The Challenge

QuickPay's app had a 2.8-star Play Store rating with thousands of complaints about confusing navigation, failed transactions, and unclear error messages.

💡Our Solution

Conducted user research with 40 real users, mapped all pain points, redesigned the core flows (transfer, payment, wallet top-up) in Figma, and handed off pixel-perfect specs to their dev team.

Technologies Used

FigmaMaze (user testing)Lottie AnimationsZeroheight

"The redesign transformed our app reviews overnight. Users now praise the simplicity that they used to hate."

QuickPay Finance

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